How to Choose the Right Web Developer for Your Business (Without Getting Burned)

How to Choose the Right Web Developer for Your Business (Without Getting Burned)

A bad web development experience can cost you thousands of dollars, months of wasted time, and a website you can't use. A good one is one of the best investments your business can make. The difference often comes down to asking the right questions before you sign anything.

We hear variations of the same story regularly: "I hired someone off Fiverr, paid a deposit, and then they disappeared." Or: "I can't update anything myself and they charge me $200 every time I need to change a word." These outcomes are avoidable. Before we get into how to evaluate a developer, it helps to understand what platform they'll be building on and why that affects your long-term flexibility — and to know what a high-performance website should actually deliver.

Step 1: Evaluate Their Portfolio With a Critical Eye

  • Open portfolio sites on your phone — do they look and function well on mobile?
  • Run them through Google PageSpeed Insights — are they actually fast?
  • Check if the sites are live and still operational
  • Ask if they designed it or just built someone else's design

Step 2: Verify Their Process

A professional developer has a repeatable process. They should be able to clearly explain how they go from kickoff to launch — including how they handle revisions, who owns the content creation, and how they test the site before delivery. A good developer should also be proactive about things like schema markup, SEO foundations, and security hardening — not leaving those for you to figure out later.

Step 3: Ask These Questions Before Signing

Questions to ask every web developer you consider:

  1. Who will actually be doing the work — you, or a subcontractor?
  2. Who owns the website and domain when the project is complete?
  3. Will I be able to update content myself after launch?
  4. What platform is the site built on, and why?
  5. What does post-launch support look like? Is it included or billed separately?
  6. How do you handle revisions — how many are included and what's the process?
  7. Do you include SEO setup, or is that a separate engagement?
  8. What's your timeline, and what do you need from me to stay on schedule?
  9. Can I speak with a recent client about their experience?

Step 4: Scrutinize the Contract

  • Ownership — You should own your domain, hosting account, and all website files upon final payment
  • Scope of work — Exactly what's included and what's not
  • Payment schedule — Milestone-based is standard (deposit, mid-project, final delivery)
  • Revision limits — How many rounds of changes are included

🚩 Red Flags to Watch For

  • No written contract or a very vague one
  • Full payment required upfront before any work is delivered
  • They retain ownership of your domain or site files
  • No portfolio or unwillingness to share references
  • Extremely low prices with vague deliverables
  • Poor communication before the project starts
  • No mention of SEO, mobile optimization, or performance
  • No plan for post-launch website maintenance

💡 The bottom line on price: Web development is not the place to optimize for the lowest bid. A $500 website that doesn't convert, rank, or represent your brand professionally costs you far more in lost business than it saved. The right investment is one that pays for itself in leads — and it starts with building something that works like your best salesperson while being protected against the risks of neglect.

Looking for a Web Developer You Can Actually Trust?

Let's have a conversation about your project. No pressure, no hard sell — just an honest discussion about your goals and whether we're the right fit to help you achieve them.

Schedule Your Free Consultation

Search Engine Optimization

Search Engine Optimization (SEO) services and AI-driven keyword research, like Schema Markup, at Brian Kraker Inc. are designed to help your website gain visibility and attract the right audience through proven, results-oriented strategies. Our foundational SEO approach focuses on optimizing core website elements like meta tags, page titles, content structure, and image data to ensure your site is easily understood by search engines. The goal is simple—to build a strong, search-friendly foundation that boosts your online presence, improves rankings, and drives meaningful traffic to your business.